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Partner and EVP

Systems Management and Support

Website and Backend Systems Management & Technology Support

Reliable technical support and technology maintenance is just as important as having a strong customer-facing presence and effective back-end solutions. With an increasing number of integrated platforms, complex site architecture and the growth of ecommerce and online marketing channels, an integrated technical support and maintenance program is crucial. Simply put, our technology support and administration will keep your website and all your technology solutions operating at peak efficiency and in a trouble-free and a fully optimized manner.

Site Optimization and Database Management

Sustained online success requires that your website grow with your business. This means regularly optimizing your site to handle increased traffic, constantly changing security updates, and programming updates that maintain the quick page-load times that your visitors expect. Our maintenance programs are customized for your specific needs for the monitoring, testing and optimization required by your technology so your site maintains peak performance even in periods of high traffic. Our optimization extends to our advanced database management tools, which ensure that your database is secure and operating efficiently. From regular database backups to analysis, our comprehensive database management maintains the integrity of your information and the security of your system.

Website Maintenance

Your website has an expiration date. Without regular website maintenance it can miss important platform updates and become vulnerable to security exploits. Our comprehensive website maintenance program ensures that your site stays up-to-date with the applications and programs critical to providing an optimum user experience, while maintaining the security of your resources. When problems arise, we go beyond fixing them to also analyzing root causes and recommending any necessary changes to prevent reoccurrence. . Our site maintenance plans are tailored to your business needs and include:

  • Website monitoring for site propagation.
  • Real-time monitoring of notifications and alerts.
  • Periodic backups of your website and database.
  • Server Updates, with upgraded versions of software for enhanced performance and security.
  • Scheduled testing of websites for propagation, functionality, submissions, broken links, and browser compatibility.
  • Maintenance of login credentials, including regular password changes across accounts.
  • Monitoring and report preparation of website and server uptime, including root cause analysis of recurring issues and recommendations of solutions.

The Services That Keep Your Site Running

Your visitors have high expectations: the typical Internet user expects a website to load in two seconds or less. It’s crucial to ensure that your site is secure and running at peak performance to deliver the customer experience that is vital to boosting your customer base. Your business depends on the efficiency of your backend systems, and would grind to a halt were these platforms’ operations be disrupted or compromised. Our team provides the full slate of solutions to support all your technology. Call 1-866-925-9524 today and let us make sure your technology solutions are stable, secure and fully optimized for your users.